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Local Phone Service For Low-Income Customers

58098According to United States census numbers, more than 38 million people live at or below poverty level. While more than 90 percent of American households have telephone service, there are millions who simply cannot afford a telephone in their home. And situational poverty caused by the recent economic downturn is pushing many new families and individuals into qualified programs, many of whom may not be aware that Lifeline and Link-Up (reduced-cost phone service programs) are available and can help to keep a landline in their home.

Consumers may be eligible for these reduced rate telephone services if they receive qualified benefits from their state. Phone service is an essential component of public safety. TDS Telecommunications Corp. is committed to helping low-income families get telephones in their homes at an affordable rate using funds from the Universal Service Fund program.

"Lifeline and Link-Up are designed to ensure that everyone in the country has access to basic telephone service," said Kevin Hess, senior vice president of Government and Regulatory Affairs for TDS Telecommunications Corp. "Phone service is not only a convenience, but a necessity. It's a link to emergency services, the way we look for jobs, and the way we stay in touch with family and friends."

According to the Federal Communications Commission (FCC), the Lifeline program provides discounts on monthly service for qualified telephone subscribers. Depending on the state, customers could see a discount of $10 or more per month. The Link-Up program offers reduced charges for telephone installation and additional discounts off the monthly service.

"The importance of having a telephone cannot be overlooked," said Hess. "People without telephones can easily become isolated from basic communications, especially in rural communities."

The National Exchange Carriers Association (NECA) reports that the ratio of households using the Lifeline subsidy to the number of households at or below the poverty level is about 1 to 7. With efforts by lawmakers in Washington, D.C. and with the support of telecommunication companies like TDS Telecommunications Corp., the gap will hopefully close.

Consumers can find out more information about these programs by writing to the FCC at 445 12th Street, SW, Washington, DC 20554. People can also call 1-888-CALL-FCC or log on to www.fcc.gov/cgb. There are different requirements in nearly every state to qualify for the Lifeline and Link-Up programs. To find out what the qualifications are, call TDS at 1-888-CALL-TDS.

 
 

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